Osborne Energy Cookies

Protecting our customers is at the heart of everything we do including the protection of your information. This means that any cookies used on our website will not contain personally identifiable information about you. We use cookies on our website to make your visit more effective.

What are cookies for?

Cookies are small files, typically of letters and numbers, downloaded onto a device such as a PC or smart phone when you access our website. Cookies allow our website to recognise your device and make your visit simpler and easier. For us, cookies help us to analyse how our customers interact with our site so that we can make improvements.

We use two types of cookies on our website:

  • Session cookies that are deleted after each visit
  • Persistent cookies that remain in place across multiple visits across our site

Some cookies are essential

Certain cookies are necessary in order for you to use our website. These are used “in-session” each time you visit and are then deleted when you leave the site. They are not stored on your computer or hand-held device and they do not contain any of your personal information. You can, however, delete them via your browser which may restrict the usability of our website. For further information on how to disable cookies for your devices, please visit the independent About Cookies website via www.aboutcookies.org.

Session Cookies

They help by minimising the need to transfer information across the internet. They are not stored on your computer and they expire when you terminate your browser session.

Tracking Cookies

These enable us to recognise repeat visitors to the site. By matching an anonymous, randomly generated identifier, we’re able to record specific browsing information such as how you arrive at the site, the pages you view, options you select, and the path you take through the site. By monitoring this information we’re able to make improvements to our sites.

Some cookies are non-essential

Osborne Energy utilises Google Analytics which is a web analytics service provided by Google enabling us to recognise repeat visitors to the site. By matching an anonymous, randomly generated identifier, we are able to record specific browsing information such as how you arrive at the site, the pages you view, options you select, and the path you take through the site. By monitoring this information we are able to make improvements to our site. Google reserves the rights to the data collected.

You can accept or block cookies

By using our website you agree that we can place both essential and non-essential cookies on your device. You can block any cookies from our site through your browser settings. If you share your computer, accepting or rejecting cookies will affect all users of that computer.

Find out more

You will find more information about cookies at www.allaboutcookies.org, which gives details on how to delete cookies from your computer. For information on how to do this on your smart phone browser, please see your handset manual.