Customer Reviews

Customer Reviews

To everyone concerned in obtaining a lovely new boiler on my behalf:  I would like to say a BIG thank you.  Everyone was so kind and helpful and it was installed with the minimum of trouble to myself.  I will be warm and wooly-free in the months ahead. Again, thank you all.

I would like to thank you for the very professional manner Obsorne Energy carried out the insulation work on my home. Your team were very careful clean and did a superb job. The room in roof is now really warm all the time, we even have frost on the roof tiles which is the first time since we have been in the property. This also means our son is warm in the winter which is a huge relief to my ears!Once again, thank you.

Thank you for the great job your company made of our loft insulation this morning. We were very impressed with the friendliness of the man who did the work and how tidy he was during the work and the lack of mess.

I am writing to thank you so much for helping me once again with my plumbing problems. I can sleep much easier now with the knowledge that the kitchen radiator won’t burst and flood the kitchen and I can actually have the central heating on in the bathroom and my bedroom in the winter with no accompanying screaming noise.

Dear Osborne Energy, Thank you so much for the grant fo me to have a new gas boiler as my very old boiler was not working and I was always cold which made my bones and back hurt and I was too cold to move around to do anything, I just slept a lot. But now with my new gas boiler, I am lovely and warm all the time, happier, in less pain and my motivation to move around and do things is much better, due to the heating and I can’t thank you enough for my new boiler and new lease of energy, at my age of 96 years.

With many thanks for your kindness and patience over the months and help towards transforming my flat, so at last I can look forward to real warmth in the winter!Sincere good wishes to you both and all who’ve helped so much at Osborne Energy!

A big Thank You to John and your assistant Fred, for doing such a super job on fitting my new boiler. Absolutely thrilled with it. Plus wanted to say thank you to both you and Fred for your respect, kindness, cleaning up so well – also considering the size of the job done.

I am overjoyed with John and Fred. They were friendly, professional and I can’t tell how overjoyed I can with this service. Thank you very much.

If that’s how they are when they are just surveying, I can’t wait until they do the actual work!

Client Reviews

Client Reviews

I have been thoroughly impressed with Osborne Energy and their commitment to assist with our projects as and when we have had to call upon them. From the first contact to the moment of project completion, Osborne Energy have been thoroughly professional and proactive in assisting me with various ad hoc projects. I would certainly recommend you and hope to be able to use you in the future.

We have found working with Cally, Sarah and the team to be a positive experience. Everyone is polite, professional and helpful, particularly as we have been working on such a complex pre-approval process. Overall – having worked in ECO for many years, this has been one of my most positive experiences. We really hope to continue into ECO3. Please pass on our thanks to the submissions and compliance teams.

Osborne Energy have done a large amount of work in a set of technically and administratively complicated sites for us. I have been very impressed by the thoroughness of their work and the quality of the sub-contractor and equipment used on site. The project manager for the work has gone above and beyond the call of duty on numerous occasions and I have been very impressed by the professionalism of the Osborne Energy team and the management of the contractors on site. The work has been challenging due to the nature of the sites but Osborne have succeeded and impressed all concerned. Overall, I would recommend Osborne Energy for LED replacement work very happily.

I’ve found submitting to be a smooth and easy process with Osborne, they provide a ‘How to submit to us’ guide which includes examples, checklists and links to the documents required. I have been able to refer to this throughout the submission process and it has been a great help. On top of this, the team have been very helpful and responsive to emails for any questions that aren’t answered within the guide

We would definitely look to work with Osborne Energy in the future, the level of professionalism is outstanding as is their knowledge of the sector and innovation. The staff are a credit to the company and are always welcoming with a high level of service to both client and end user. We have found Osborne Energy to be adaptable to our needs as clients with a positive attitude and drive towards mutual agreement and formats for reporting, recording and information gathering. I would like to take this opportunity to thank Osborne Energy for their commitment to our contract and especially thank all the staff that have helped make things run so smoothly.

we have been very pleased with Osborne Energy’s contribution to the project. This includes high quality installation of energy measures and a good level of customer service, ensuring our residents were supported throughout the project.